1. General

These Terms & Conditions (“Terms”) govern your use of this website and the purchase of products from The Skincare Clinic (“we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to use this website. If you are under 18, you may only use the website with parental or guardian consent.

3. Account & Singpass Access

Where login or identity verification is conducted via Singpass (managed by GovTech Singapore):

• Authentication is handled by Singpass directly
• We do not store your Singpass credentials
• You are responsible for maintaining account confidentiality

We are not liable for issues arising from Singpass misuse

4. Medical Information & Responsibility

You agree that:

• All medical and personal information provided is accurate and complete
• You will update us if there are any changes to your condition

We are not responsible for any consequences arising from inaccurate or incomplete information provided by you.

5. Prescription Products Policy

Certain products available on this platform may require prior medical assessment and approval by a licensed doctor.

• Prescription-based skincare products will only be dispensed where appropriate
• If more than 6 months have passed since your last consultation or medical review, you will be required to undergo a re-consultation with our doctor before further purchases of prescription medications are allowed
• We reserve the right to reject or delay any order requiring medical approval

6. Orders & Payments

• All prices listed are in Singapore Dollars and subject to change
• Orders are only confirmed upon successful payment
• We reserve the right to cancel or refuse any order at our discretion

7. Delivery

• Delivery timelines are estimates and may vary
• We are not responsible for delays caused by third-party logistics providers

8. Returns & Refunds

Due to the nature of skincare and medical-related products:

• Products sold are generally non-returnable and non-refundable
• Returns may only be accepted if items are defective or incorrect upon delivery
• Claims must be made within 5 calendar days of receipt

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for allergic reactions, side effects, or misuse of products
• We are not responsible for outcomes that vary between individuals
• Our total liability shall not exceed the amount paid for the product

10. Intellectual Property

All content on this website, including text, images, and branding, is owned by or licensed to The Skincare Clinic and may not be reproduced without permission.

11. Termination

We reserve the right to suspend or terminate your access if:

• You breach these Terms
• You misuse the platform

12. Governing Law

These Terms are governed by the laws of Singapore.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the updated Terms.