The Skincare Clinic


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THE SKINCARE STORE

Your online destination for all things skincare



Privacy Policy

(PDPA-Compliant – Medical + E-commerce Data)

1. Introduction

This Privacy Policy explains how The Skincare Clinic collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act.

2. Personal Data We Collect

We may collect the following:

  • Full name
  • NRIC/FIN (where applicable via Singpass)
  • Contact details (email, phone number)
  • Medical information (skin conditions, history, allergies)
  • Purchase and transaction history
  • Technical data (IP address, cookies, device information)

3. How We Collect Your Data

We may collect the following:

  • Account registration and checkout forms
  • Medical questionnaires
  • Singpass authentication (via GovTech Singapore)
  • Cookies and website analytics

4. Purpose of Data Collection

We collect and use your personal data to:

  • Process orders and deliver products
  • Assess suitability for skincare and prescription products
  • Maintain medical safety and records
  • Verify your identity via Singpass
  • Communicate with you regarding your orders
  • Comply with legal and regulatory requirements

5. Consent

By using our website, you consent to the collection, use, and disclosure of your personal data for the purposes stated above.

You may withdraw your consent at any time by contacting us (see Section 11), subject to legal and operational restrictions.

6. Disclosure of Personal Data

We may disclose your data to:

  • Licensed doctors and healthcare professionals involved in your care
  • Payment service providers
  • IT service providers and hosting vendors
  • Regulatory authorities where required by law

7. Singpass Data

Where Singpass is used:

  • Authentication is handled securely by GovTech Singapore
  • We only receive data that you consent to share
  • We do not store your Singpass login credentials

8. Data Security

We implement reasonable security measures including:

  • Data encryption
  • Restricted access to authorized personnel
  • Secure storage systems

However, no method of transmission over the internet is completely secure.

9. Data Retention

We retain your personal and medical data only for as long as necessary for:

  • Business and operational purposes
  • Legal and regulatory compliance
  • Medical record-keeping requirements

10. Your Rights

Under the Personal Data Protection Act, you have the right to:

  • Request access to your personal data
  • Request corrections to your data
  • Withdraw consent for data usage

Requests may be subject to a reasonable administrative fee.

11. Contact / Data Protection Officer

For any questions or requests regarding your personal data, please contact:

Data Protection Officer
Email: [email protected]
Phone: +65 8866 0605

12. Cookies

We use cookies to:

  • Improve website functionality
  • Analyze traffic and usage patterns

You may disable cookies through your browser settings.

13. Update to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.